great service, great work, very nice employees.
Very rude. Their customer service leaves something to be desired. When i called in to make an appointment, they said i would need to be off the premises when they look at my car because "it makes then rush". Then i proceeded to ask again if i couldnt stay there while waiting on it because i will have no ride or anything to do, and he replied "Yes you can, I just dont think you are getting this." then said goodbye and hung up without a second word from me. I will never go here again, they treat their customers like preschool children and are very offensive when doing so.
We have got two major jobs done on our truck one including the transmission. This past week we called on Wednesday about struts/window/gas gage then Friday they called and said they were all done. Picked it up Friday night and the truck was good as new! They also had to call the warranty company and deal with them and it was still 2 days and the parts were in and all done.
Always great service at a fair price
This company treated us well when our transmission went on the motorhome we were driving through town. They offered new on whatever we needed. We found a used one, picked it up and they installed right away, getting us back on the road. Very pleasant and professional staff.
Not to mention the staff is very sweet and efficient and talks to you with respect. I highly recommend them to everyone. So happy to have people I can trust to work on our vehicles.
Mid State Transmission Auto Repair is a US Car Repair based in Normal, Illinois. Mid State Transmission Auto Repair is located at 1408 Fort Jesse Rd, Normal, IL 61761, USA.
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