All of the doctors and staff are caring, friendly and helpful. They DO make house calls, which was great for our kitty who hated to go in a carrier and in the car. They also have a facility that is clean and welcoming. They quickly responded to our unexpectedly very sick kitty the day before we left for vacation and ensured he had just the right care while we were away. I feel the doctors and staff went above and beyond in our time of need, even when it was time to say goodbye to our beloved kitty. They were so kind and caring and made sure our kitty's final moments with us were special. They even offer cremation services and will return the ashes to you with paw print impressions and a poem. When we choose to adopt again, we will make sure to use SmartVet for our cat's needs.
Smart vet staff is wonderful - their customer service is excellent! They are always there to answer any questions you have and if they don't know the answer they find out and get back to you. Dr Laura Peterson is our vet for our three babies and she is the most caring, loving vet we've ever had! She is very professional and her customer service is out of this world! I have nothing bad to say about her or their staff! Great people to work with! Keep up the excellent work!
I have been going to Dr Walter for 4 years now, best decision I ever made. She is thorough, caring, and a very talented surgeon. She diagnosed my German Shepard with a fungal infection when no one else could she saved her life. And the fact that for checkups we don't have to load both dogs in car and stress them out is a plus. Love this place and the staff. Gets 5 stars from this happy pet owner
The Vets and staff are the best in town. They are caring and compassionate. They are 100% vested in the care of the animals they see everyday. The will go above and beyond to ensure you and your pet has a good experience. I love everyone at SmartVet. I highly recommend you take your furry friends to SmartVet.
We switched to SmartVet after I met Dr. Walter while volunteering for a local dog rescue. We thought a vet who came to us would be easier on our cats, but we got a vet who was great for so many other reasons as well! Our dogs and cats were always comfortable when the vet came to visit - no stress, and lots of treats and petting. Dr. Walter and her staff are super pet friendly, great with advice and respond to all questions and concerns quickly. Dr. Walter's advice and treatment always puts the welfare of your pet first. We've recently moved out of state, and were just hoping to be able to find a new vet as great as this one!
Smartvet Mobile Veterinary Service is a US Veterinary Care based in Normal, Illinois. Smartvet Mobile Veterinary Service is located at 1537 Fort Jesse Rd, Normal, IL 61761, USA.
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