5
200 W North St, Normal, IL 61761, USA
Normal, Illinois 61761
+1 800-275-8777

Worst experience I've ever had at a post office. The woman behind the counter would not answer my question. She insisted I go to the back of the line until "I figured it out" I wish I got her name because she has no business working with the public.

Sitting on my couch waiting for a delivery when I hear something thrown up against my door. I open the door to find my package laying on the floor. Someone needs to contact me about this and possibly refund my purchase

The post office sees allot of traffic each day, due to it being next to a big university, yet I haven't had to wait any longer than 3 minutes.. I sell items on eBay and I am in here at least 10 times a month. The staff is very helpful and I tend to rely on them for weighing my packages before I purchase the postage through eBay.(I don't have a scale).

Went to pick up a certified letter at closing time. Employee named Randi was yelling at me before I even got all the way inside that "were closed Sir". She repeated that 3 times until I was standing in front of her. After realizing I was not going away, she got the letter from me and told me "you need to be here before 5:00 next time". Terrible customer service. Think they may stay open late on tax day to better serve their customers? Not a chance they would be in inconvienenced with that. I should have known better then to waste my time with them. Trust me, it's worth the drive to just go to the Bloomington location like I had to last night.

This Post Office is the worst office I have ever had to go to. It doesn't matter who is working at the counter, they are rude. If you ask them a question, they basically make you feel dumb and let you figure it out on your own. I have been in there and heard them degrading callers on the other end of the line to coworkers. Just terrible.

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United States Postal Service — Post Office in Normal

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United States Postal Service

Post Office at 200 W North St, Normal, IL 61761, USA. Here you will find detailed information about United States Postal Service: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:30 AM – 5:00 PM
  • Tuesday
    8:30 AM – 5:00 PM
  • Wednesday
    8:30 AM – 5:00 PM
  • Thursday
    8:30 AM – 5:00 PM
  • Friday
    8:30 AM – 5:00 PM
  • Saturday
    8:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Illinois
Address:
200 W North St, Normal, IL 61761, USA.
City:
Normal
Postcode:
61761

About United States Postal Service

United States Postal Service is a US Post Office based in Normal, Illinois. United States Postal Service is located at 200 W North St, Normal, IL 61761, USA.


Please contact with United States Postal Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find United States Postal Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about United States Postal Service

  • Brooke
    Added 2016.09.01
    Worst experience I've ever had at a post office. The woman behind the counter would not answer my question. She insisted I go to the back of the line until "I figured it out" I wish I got her name because she has no business working with the public.
  • Matthew
    Added 2016.08.14
    Sitting on my couch waiting for a delivery when I hear something thrown up against my door. I open the door to find my package laying on the floor. Someone needs to contact me about this and possibly refund my purchase
  • Noah
    Added 2016.02.09
    The post office sees allot of traffic each day, due to it being next to a big university, yet I haven't had to wait any longer than 3 minutes.. I sell items on eBay and I am in here at least 10 times a month. The staff is very helpful and I tend to rely on them for weighing my packages before I purchase the postage through eBay.(I don't have a scale).
  • Megan
    Added 2015.10.19
    Went to pick up a certified letter at closing time. Employee named Randi was yelling at me before I even got all the way inside that "were closed Sir". She repeated that 3 times until I was standing in front of her. After realizing I was not going away, she got the letter from me and told me "you need to be here before 5:00 next time". Terrible customer service. Think they may stay open late on tax day to better serve their customers? Not a chance they would be in inconvienenced with that. I should have known better then to waste my time with them. Trust me, it's worth the drive to just go to the Bloomington location like I had to last night.
  • Dylan
    Added 2015.09.01
    This Post Office is the worst office I have ever had to go to. It doesn't matter who is working at the counter, they are rude. If you ask them a question, they basically make you feel dumb and let you figure it out on your own. I have been in there and heard them degrading callers on the other end of the line to coworkers. Just terrible.
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