NEVER AGAIN will this establishment get my business. To make a long story short, The service was HORRIBLE and the price I was given initially was inaccurate once it was actually time to pay. A gel manicure shouldn't be this difficult... Never Again.
I had an absolute horrible experience here. I came in for a FILL on a full set of acrylic & was planning on getting the no chip polish over the acrylic nails. I have gotten acrylic many many times so this was not a new experience for me. I was in pain the entire time as my actual nail bed and skin was getting drilled into. On top of that, the person I came with who got a full set was completely done before the person doing my nails even got to the polish. When she started doing the no chip over my nails it was a complet mess. I had polish all over my hands and there was polish all over hers as well. How? I have no idea. She tried to rush the process so much that by the second so coat, I realized none of the polish had dried from the UV light and was a complete mess. She began taking all of it off with a drill so she could do it a 2nd time. I had already been there for close to 2 hours and had to leave. I told her I would come back to get the polish put on tomorrow & started to walk out. She then told me I had to pay for my nails. I was walking out on pain, with messy unpolished nails and she wanted me to pay. I did but I ensured her I was never coming back. Horrible customer service and they clearly do not care.
Amazing pedicure! Nicco has excellent massage technique.
I really like this place alot but sometimes my request is lost in the translation of language and I don't always get what I requested.
Went for a pedicure and loved it, massaged my legs for a long time and felt so relaxed
Castle Nail Spa is a US Hair Care Studio based in Normal, Illinois. Castle Nail Spa is located at 1730 Bradford Ln #205, Normal, IL 61761, USA.
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